Arusha Urban Water Supply and Sewerage Authority (AUWSA)
Customers are the most important visitors on our premises. They are not dependant on us, we are dependant on them. They are not an interruption of our work, they are the purpose of it. They are not outsiders to our business, they are part of it. We are not doing them a favour by serving them, they are doing us a favour by giving us an opportunity to do so.

AUWSA Tariffs

The Energy and Water Utilities Regulatory Authority (EWURA) approved tariff review for water and sewerage disposal services rendered in Arusha City.

Approved tariff is indicated in the table 1 and 2 bellow:-

Table No. 1: Water Supply (For metered consumers)



















No. Category Approved Price
Consumption(Band)cubic meters Rates in Shs. Per cubic meter
1 Domestic 0 - 5 385
5 – 15 455
> 15 520
2 Institutional 0 - 5 385
5 – 15 420
> 15 455
3 Commercial 0 - 5 450
5 – 15 545
> 15 635
4 Industrial 0 - 5 635
5 – 15 690
> 15 750
5 Kiosks and Stand pipes TZS 10/20LTS
6 Botling companies 4,430
Re-connection fee for disconnected services:-
NO. SIZE OF WATER METER DIAMETER IN MILLIMETRE PRESENT FEE FEE w.e.f. 1.9.04 IN T.SHS.
1. 15 to 19 5,000/= 7,000/=
2. 25 to 32 7,500/= 10,000/=
3. 50 to 80 10,000/= 15,000/=
4. 100 and above 15,000/= 20,000/=
Monthly Service charges:-
NO. SIZE OF WATER METER DIAMETER IN MILLIMETRE PRESENT RATES IN T.SHS. RATES IN T.SHS./MONTH
1. 15 to 19 600/= 600/=
2. 25 to 32 1,200/= 1,200/=
3. 50 to 80 2,500/= 2,500/=
4. 100 and above 4,000/= 4,000/=
CATEGORY “B”
  • Tariff for sewerage services:-
NO. CATEGORY Approved Tariff (TZS per cubic meter)
1. Domestic 130/=
2. Institution 130/=
3. Commercial 150/=
4. Industrial 200/=
5. Bottling 200/=
Charges for unblocking sewer pipes:- (a) Customers with their system connected to the central sewerage ------ 5,000/=
  • Customers with systems not connected to the central sewerage ------- 10,000/=
(iii) Charges for New Sewerage Connections:- (a) Connection fee - T.shs. 7,500/= (b) Supervision fee charges per m. - T.shs. 250/= (iv) Charges for emptying wastewater into sludge ponds per trip T.shs. 2,000/=

Our Contacts

Arusha Urban Water Supply and Sewerage Authority – AUWSA

Tel.: +255 (0)27-2504163
Fax: +255 (0)27-2504163

e-mail: auwsa@auwsa.or.tz