Customers are the most important visitors on our premises. They are not dependant on us, we are dependant on them. They are not an interruption of our work, they are the purpose of it. They are not outsiders to our business, they are part of it. We are not doing them a favour by serving them, they are doing us a favour by giving us an opportunity to do so.
Policies, Regulations and Acts
AUWSA Financial Regulations These Financial Regulations shall be implemented in conjunction with existing manuals and any other manuals that shall be introduced from time to time…
Attachment: auwsa_financial_regulations.pdf AUWSA Accounting Manual This Accounting Manual forms the authority or framework within which all financial and accounting transactions are managed in the Arusha Urban Water Supply…
Attachment: auwsa_accounting_manual.pdf AUWSA Stores Manual This manual has been prepared in accordance with Section 30 of the Water Works Regulation, 1997.The Stores Manual of ARUSHA UWASA specify how the various…
Attachment: auwsa_stores_manual.pdf Public Procurement Act, 2004 The Public Procurement Act, 2004
Attachment: public_procurement_act_2004.pdf 
Our Contacts
Arusha Urban Water Supply and Sewerage Authority – AUWSA
Tel.: +255 (0)27-2504163
Fax: +255 (0)27-2504163
e-mail: auwsa@auwsa.or.tz
