Customer Services

AUWSA Tariffs

The Energy and Water Utilities Regulatory Authority (EWURA) approved new tariff review for water and sewerage disposal services rendered in Arusha City for 2015/2016.

Approved tariff is indicated in the table 1 and 2 bellow:-

  • Table No. 1:  Water Supply (For metered consumers)
  • Table No. 2:  Sewer (Connected consumers)

Table No. 1: Water Supply (For metered consumers)

Schedule 1(a): Water Tariff

No.

Category

Approved Tariff (TZS/m3)

Consumption (Band) Cubic Meters

Rates in Shs.
Per Cubic Meter

1

Domestic

0 - 5

855

   

>5 -15

1,000

   

> 15

1,165

2

Institutions

0 - 5

855

   

>5 -15

935

   

> 15

1,000

3

Commercial

0 - 5

1,000

   

>5 -11

1,220

   

> 11

1,415

4

Industrial

0 - 5

1,415

   

5 to 10

1,545

   

> 10

1,675

5

Kiosks and Stand pipes

-

645

6

Bottling companies

-

9,880

Schedule 1(b): Re-connection fee for disconnected services:-

No.

Customer Category

Current Fee (TZS)

New Fee From 1.2.2016 In T.Shs.

1.

Domestic

12,000/=

13,000/=

2.

Institutions

16,000/=

17,000/=

3.

Commercial

17,000/=

18,000/=

4.

Industrial

23,000/=

24,000/=

Schedule 1(c): Monthly Service Charges:-

No.

Customer Category

Current Charge in T.Shs.

Rates in T.Shs./Month From 1.2.2016

1.

Domestic

1,900/=

2,000/=

2.

Institutions

2,900/=

3.100/=

3.

Commercial

2,900/=

3,100/=

4.

Industrial

4,000/=

4,400/=

Table No. 2: Sewer (Connected Consumer)

Schedule 2(a): Tariff for sewerage services:-

No.

Category

Approved Tariff (TZS Per Cubic Meter)

1.

Domestic

270/=

2.

Institution

350/=

3.

Commercial

560/=

4.

Industrial

670/=